Returns & Exchanges
At Inspired Go, we strive to deliver the freshest chef-crafted meals directly to your door; however, due to the perishable nature of our products, we offer credits or replacements for any items that do not meet our quality standards.
Inspect Your Delivery
Upon receiving your order, please immediately inspect your salads and meals for freshness and ensure all items are present.
Contact Support
If you experience a quality issue or a missing item, email our guest success team within 24 hours of delivery at [email protected].
Provide Documentation
To help us improve, please include your order number and clear photos of the product labels and the specific quality concern in your message.
Receive Resolution
Our team will review your request and issue a store credit or a replacement for the affected items to ensure you are fully satisfied.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing